Shipping Policy

At The Joyful List, we offer free shipping on all orders delivered within the United States.

Order Processing

Orders are processed and dispatched within 4 calendar days of being placed.

Please make sure your delivery address is complete and correct before checking out.

Estimated Delivery Time

The estimated delivery time is 8–14 calendar days from the date you place your order, including processing and shipping.

Delivery times are estimates and are not guaranteed arrival dates. Carrier delays, customs processing, severe weather and increased holiday demand may affect delivery.

If you need an order by Christmas or another specific date, please contact us before purchasing. Arrival before a particular occasion is not guaranteed unless expressly confirmed.

Shipping Costs

Shipping is free. We do not charge a separate delivery fee at checkout.

Shipping Updates and Tracking

You will receive a shipping confirmation email when your order is dispatched. If tracking is available for your shipment, the tracking details will be included.

Tracking updates may take time to appear after the carrier receives your package.

Delays and Delivery Issues

If we cannot dispatch your order within the stated timeframe, we will contact you with an updated shipment date and give you the option to cancel the unshipped order for a full refund.

If your order has not arrived within the estimated delivery window, or tracking indicates a delivery problem, contact info.thejoyfullist@gmail.com with your order number. We will investigate and help resolve the issue.

Address Changes

If you notice an error in your delivery address, contact us as soon as possible. We cannot guarantee that an address can be changed once your order has been dispatched.

Contact

For shipping questions or assistance with your delivery, email info.thejoyfullist@gmail.com. Please include your order number so we can locate your order.